Ordering and Delivery
Ordering—We ask that you order online, by phone, or in person at our Bucktown location at least 48 hours in advance of your desired pick up or delivery time. Because all of our cleanses are made within hours of pick up/delivery, we want to be sure to have enough fresh produce available to fill all orders.
Delivery Area: North—Lake Cook Road
Delivery Schedule: 7 days a week from 6 p.m. to 9:30 p.m.
Request your delivery time when ordering, however, because of city traffic we require a one-hour window. Our driver will call within 20 minutes of arrival. We highly recommend that someone be available to accept the delivery during the delivery window. If you like, our driver will call within 30 minutes of his/her arrival. In order to maintain freshness, juices should be refrigerated immediately upon delivery.
Changes and Cancellations—We do not offer a refund after your order is confirmed. If you need to change or postpone your order, you must notify us at least 24 hours before your scheduled delivery time. We will give you a credit to use during the following 12-month period. For example, if you are scheduled to receive your delivery on Sunday evening between 6 and 9:30, you must inform us of changes by 6 p.m. Saturday.
Delivery Fee—The delivery fee is $5 within 5 miles of our location and $1 per mile beyond 5 miles.
Group Rates—If you do your cleanse with friends or family members, you’ll support each other, compare notes along the way, share the success together and save money. For 3 or more people doing a cleanse together, we offer a 10% discount. For 5 or more people doing a cleanse together, we offer a 15% discount. These discounts may not be applied in addition to other promotional offers. All of the cleanses can be delivered to one address for a single delivery fee or to multiple addresses for the regular delivery fees.
Payment Options—We accept most forms of payment including Visa, MasterCard, Discover, and American Express.
Recycling—Our juice bottles are made of #1 PET plastic, the easiest plastic to recycle. Please rinse and dispose of the bottles in your recycling.
Shelf Life of the Juices—Our juices are cold pressed, then air-sealed in bottles with tamper-evident caps. If they are kept refrigerated until consumed, they will stay potent and fresh for 4 days from the time of delivery/pick up.